Assistant Service Department Manager - New Castle Hyundai - New Castle, DE
Are you a current Service Advisor looking to take your career to the next level? This may be the perfect opportunity for you!At Hertrich Family of Automobile Dealerships, we are thrilled to announce an opening for the position of Assistant Service Department Manager. If you have a passion for the automotive industry, exceptional leadership skills, and a desire to contribute to a dynamic team, we invite you to consider joining us in this exciting role.Are you up for the challenge? Here's what you'll be doing:
Customer Service Excellence:
Elevate the customer service experience by addressing inquiries, resolving issues, and ensuring overall satisfaction. Leadership:
Work closely with the service team, providing guidance and support to foster a positive and collaborative work environment. Workflow Management:
Coordinate service appointments, allocate resources efficiently, and ensure the timely completion of service tasks. Quality Control:
Oversee service quality to meet or exceed industry standards, ensuring customer vehicles are serviced and repaired to the highest standards. Technical Support:
Provide support to technicians, troubleshoot technical issues, and ensure the availability of necessary resources for efficient operations. Inventory Management:
Monitor and manage service department inventory, ensuring optimal stock levels and cost-effective procurement. Reporting:
Generate and analyze reports related to service performance, customer satisfaction, and operational efficiency. Education and
Experience:
Must have a valid driver's license with acceptable driving record as required for company and insurance purposes. Proven experience as a Service Advisor in the automotive industry. Strong leadership and communication skills. Excellent customer service and interpersonal skills. Proficient in computer applications and systems. Flexibility to work weekends or extended hours as needed. The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 12 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with just good enough . We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available. Recommended Skills Automotive Industry Business Efficiency Communication Customer Satisfaction Customer Service Interpersonal Skills $(document).ready( function() brightcove = null; $.getScript(https:
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Excellence:
Elevate the customer service experience by addressing inquiries, resolving issues, and ensuring overall satisfaction. Leadership:
Work closely with the service team, providing guidance and support to foster a positive and collaborative work environment. Workflow Management:
Coordinate service appointments, allocate resources efficiently, and ensure the timely completion of service tasks. Quality Control:
Oversee service quality to meet or exceed industry standards, ensuring customer vehicles are serviced and repaired to the highest standards. Technical Support:
Provide support to technicians, troubleshoot technical issues, and ensure the availability of necessary resources for efficient operations. Inventory Management:
Monitor and manage service department inventory, ensuring optimal stock levels and cost-effective procurement. Reporting:
Generate and analyze reports related to service performance, customer satisfaction, and operational efficiency. Education and
Experience:
Must have a valid driver's license with acceptable driving record as required for company and insurance purposes. Proven experience as a Service Advisor in the automotive industry. Strong leadership and communication skills. Excellent customer service and interpersonal skills. Proficient in computer applications and systems. Flexibility to work weekends or extended hours as needed. The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 12 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with just good enough . We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available. Recommended Skills Automotive Industry Business Efficiency Communication Customer Satisfaction Customer Service Interpersonal Skills $(document).ready( function() brightcove = null; $.getScript(https:
//www.careerbuilder.com/assets/libs/BrightcoveExperiences-1ad4ed0dec0e05e1a5b6ab6c5bcab4ea7d6d56e19a0e891e259fefda817dd7de.js); ); About the company Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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